Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anne Todd

Anne Todd

April 25, 2024

5  out of  5 rating by Anne Todd
"Any time I need anything? All I have to do is call Andrea. Always comes through for me. She goes above and beyond. She is absolutely amazing."
Profile photo of Evalyss Hernandez

Evalyss Hernandez

April 23, 2024

5  out of  5 rating by Evalyss Hernandez
"I received a letter in the mail from my bank requesting for proof of insurance. Just like any other letter we get in the mail about a bill of some sort. I have to admit at first I did not comprehend the intention of the letter fully until speaking to Andrea Adams. Her customer service is impeccable as she did not make me feel foolish about the letter. She was patient enough to go through it with me, and kind enough to send me a txt, e-mail, and phone call to ensure and confirm that everything was taken care of on her part. I believe that EVERYONE’S time (including the people assisting us on the other line) is valuable. With that being said, Andrea was quick and effective, and I cannot thank her enough! Satisfied with service."
Profile photo of Lincoln Strickland

Lincoln Strickland

April 23, 2024

5  out of  5 rating by Lincoln Strickland
"Andrea did an awesome job finding us the coverages we needed. We are glad we checked with Tom Wilke State Farm. Great rates!!!"
Profile photo of MultiAO3

MultiAO3

April 5, 2024

5  out of  5 rating by MultiAO3
"Andrea is the greatest!!! Everyone has issues with policies at times, especially when you're buying new vehicles and adding your children. It could have been a hectic experience, but thanks to her patience and knowledge I felt so assured through this whole process!"
Profile photo of Latasha Smith

Latasha Smith

April 2, 2024

5  out of  5 rating by Latasha Smith
"Staff is always friendly, helpful, and patient!"
Profile photo of Ivette Ana Pérez

Ivette Ana Pérez

March 29, 2024

5  out of  5 rating by Ivette Ana Pérez
"Andrea"
Profile photo of Valarie Byrd

Valarie Byrd

March 28, 2024

5  out of  5 rating by Valarie Byrd
"We love our state farm office, everyone there is so nice and very helpful, especially Andrea, she is awesome. We are very satisfied with the service."
Profile photo of Catherine Blackmon

Catherine Blackmon

March 28, 2024

5  out of  5 rating by Catherine Blackmon
"I called to discuss my premiums, Stacie explained with great details information how I can save on my premiums and also become aware of my driving habits. She was extremely kind and informative! Thank you Stacie!"
Profile photo of Roxxie Davis

Roxxie Davis

March 27, 2024

5  out of  5 rating by Roxxie Davis
"The Google review only goes to 5. However, Stacy deserve a 10."
Profile photo of Kathryn Lamore

Kathryn Lamore

February 29, 2024

5  out of  5 rating by Kathryn Lamore
"I recently walked into Tom Wilke State Farm office in Hayes, VA. I was greeted by Andrea when I arrived. Andrea sat down and discussed my insurance needs for my house and vehicles. She was very knowledgeable and helped me find the right policy for me. Not only did she help me get better coverage than my current policy. but also at a lower cost than what I was paying with my pervious company. She introduced me to the agent. Tom Wilke, who stopped what he was doing to say hello . Overall experience 5 *'s. Great job Andrea, thank you for exceptional customer service. 😊"
Profile photo of Trent Green

Trent Green

January 24, 2024

5  out of  5 rating by Trent Green
"Andrea always give top notch customer service ! Makes my visits and business at State Farm easy and smooth ! Thankful for her !"
Profile photo of Marged Harris

Marged Harris

January 2, 2024

5  out of  5 rating by Marged Harris
"Andrea was an amazing assist today. She got my id cards, set up my beacon and wished me a Happy New Year, all with an smile. A wonderful ambassador for State Farm."
Profile photo of Brittney Skay

Brittney Skay

December 30, 2023

5  out of  5 rating by Brittney Skay
"I have used them for insurance for 20 years! Carlene is very responsive and helpful and always looks out for you! Andrea is always professional and ready to help any way she can. Definitely recommend this office for all your insurance needs! And they have an actual Jake from State Farm! Very helpful and super sweet 😊"
Profile photo of Clay and Betty Rogers

Clay and Betty Rogers

December 29, 2023

4  out of  5 rating by Clay and Betty Rogers
"Very, Very helpful with providing copy of special insurance item list. Thanks"
Profile photo of DigDan Ignacio

DigDan Ignacio

December 28, 2023

5  out of  5 rating by DigDan Ignacio
"Stacy Lynn Whiteside is at an asset to State Farm your Company. She was very knowledgeable, pleasant , and was able to answer any questions ask. She was able to helped in every way and give her best to make me feel better. Very courteous, soft spoken , very smart on whatever she does. She was very considerate and did not rush me in explaining everything. She can receive a 101 percent for service excellence.. Wherever I call I would ask for her. I will recommend State Farm to my friends and family for insurance needs. My son spoke with her and my son said Stacy can be commended for an advance position. I can go on and on but, Overall she is an excellent employee and she is the only one who was very different from any other one. Have a great New Year and a Blessed one. Sincerely"
Profile photo of Sue Shaffner

Sue Shaffner

December 27, 2023

5  out of  5 rating by Sue Shaffner
"My husband and I have entrusted Carlene with our insurance needs for many years. Carlene has many years of insurance knowledge and handles each question or episode in a professional manner and has guided me on various business transactions. She goes over and beyond on any insurance need. Customer Service like this is a thing of the past! Thanks Carlene!"
Profile photo of Connor Badger

Connor Badger

December 27, 2023

5  out of  5 rating by Connor Badger
"Great people and easy to work with!"
Profile photo of Scott Jackson

Scott Jackson

December 27, 2023

5  out of  5 rating by Scott Jackson
"Stacy Whiteside has been incredible to work with. She has been extremely helpful and responsive, making sure my family got the coverage we needed, while taking time to explain our options. Would highly recommend!!"
Profile photo of Courtney Jackson

Courtney Jackson

December 27, 2023

5  out of  5 rating by Courtney Jackson
"Stacy was extremely helpful when we switched insurances to State Farm. She answered all our questions with great knowledge and her kindness made the switch an easy transition."
Profile photo of elizabeth ketner

elizabeth ketner

December 27, 2023

5  out of  5 rating by elizabeth ketner
"Tom Wilkes office welcomes you with happy faces and licensed agents to guide you in the right direction! We will take our time with you and leave you with no unanswered questions. Come and see us!"
Profile photo of Sarah Waters

Sarah Waters

December 8, 2023

5  out of  5 rating by Sarah Waters
"Tawny is such a joy to speak to with questions and changes I needed to make to my policies. She is highly recommended if you want a very competent agent to write, compare and take time with all of your concerns. Thank you State Farm Tom Wilkes, for hiring the best representatives for your company and Tawny is exemplary in her field."
Profile photo of Ronald Owens

Ronald Owens

November 11, 2023

5  out of  5 rating by Ronald Owens
"Thanks to Andrea, my experience with State Farm Insurance was exceptional. The customer service was top-notch, and I was impressed with the great rates offered. Andrea's assistance made the entire process smooth and enjoyable. Highly recommended!"
Profile photo of Jade Wilber

Jade Wilber

November 3, 2023

5  out of  5 rating by Jade Wilber
"Andrea was super helpful and very knowledgeable. She helped me with all my questions and answered them very thoroughly. 10/10 recommend !!!"
Profile photo of Eli Hall

Eli Hall

November 3, 2023

5  out of  5 rating by Eli Hall
"I recently visited Tom Wilkes State Farm for information on a life insurance policy. It was a wonderful experience. I was treated with kindness and respect. I dealt with Tawny and she was absolutely awesome. She is extremely knowledgeable, helpful, polite and pleasant. I would highly recommend this agency. Make sure you ask for Tawny."
Profile photo of Andre Christian

Andre Christian

November 3, 2023

5  out of  5 rating by Andre Christian
"I had a great experience switching from Progressive to State Farm. Andrea Adams was patient and took care of all my needs for my multi policy. I highly recommend her as an agent."